Online Course Agreement 

Last Updated: October 23, 2025

 

This Online Course Agreement (“Agreement”) is entered into as of date of purchase between you (“Client”)  and Mainnor LLC, DBA The Mainnor Group with its principal place of business at 174 Newburyport Tpke, Suite 5, #252, Rowley, MA, 01969 (“Company”). (“Company”). Client and Company are individually known as “Party” and may collectively be referred to as “Parties.”

WHEREAS, Company offers Online Course (“Coaching Services”) provided by Company to the Client; 

WHEREAS, the Client seeks Online course and coaching by Company;

NOW, THEREFORE, in consideration of the foregoing premises, of the mutual covenants contained in this Agreement, and of other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties hereto, intending to be legally bound, hereby agree as follows:

 

SERVICES 

Scope of Service.  Upon execution of this Agreement, the Coach agrees to render Services the manner of which shall be at the Coach’s sole discretion and may include but is not limited to: Brand Masterclass Course.  The masterclass (“Course”) chosen by Client, and related fee, will include a self-paced video tutorial providing  business branding and marketing advice, insights and tips.

 

 

TERM & TERMINATION

This Agreement will become effective on the date of purchase. Client will have access to this online portions of the Course for so long as the online portions of the Course exist, subject to any limitations implemented by Kajabi, which is the third-party service hosting the Course. Company is not responsible, and will not be liable to Client, for any limitations or interruptions to the online portions of the Course as a result of force majeure, or due to outages or interruptions caused by Kajabi.

 

In the event that the Company intends to close the Program Area, it shall provide clients with a 30-day notice. Should Kajabi limit or remove access, Company shall provide Client as much notice as commercially possible.

 

Termination by Company

The Company can terminate the agreement at any time if Client breaches this contract, violates Company’s policies, becomes difficult to work with, or for non-payment. No refunds will be provided.

 

Termination by Client

Client may discontinue the Course at any time upon notice to Coach.  All Course Fees are non-refundable, and Client’s obligation to pay the entirety of the agreed-upon Course Fee shall remain despite discontinuation of the Program. Upon termination of this Agreement, Company will immediately revoke Client’s right to use the Program and block all access to its account, and may anonymize or delete all data and information associated with Client’s account thirty (30) days after such termination. Upon termination of this relationship, Client will remain obligated to pay any accrued charges and amounts which become due for payment prior to or following termination. 

Term.  

INVESTMENT AND PAYMENT
Client is investing $47 into Company’s Course. Client is financially willing and able to invest in this Course by choice, and by so doing, Client is not in any way incurring any economic hardship. Client understands that there is no refund policy in this Course.

Client will be required to provide account information for at least one valid credit card through the Company’s payment page (“Credit Card Information”). We will use this Credit Card Information to process agreed upon payment in accordance with Agreement and our Privacy Policy. Payment is agreed upon by client when credit card information is entered, and checkout is submitted on Company’s payment page.  

 

Company is not liable for any payments that are not completed because: (1) Client’s credit card account does not contain sufficient funds to complete the transactions or the transactions would exceed the credit limit or overdraft protection of the credit card account; (2) Client has not provided Company with correct payment account information; (3) Client’s credit card has expired; or (4) of circumstances beyond Company’s control (such as but not limited to, power outages, interruptions of cellular service, overzealous fraud protection rules applied by your payment card brand or acquirer bank, or any other interface from an outside force). All payment is exclusive of any taxes or duties imposed by jurisdiction tax law. The Company will not be responsible for any taxes or duties owed by you. 

AUTHORIZATION AND RECEIPT
When the Client pays in full via debit card or credit card, Client will receive an electronic receipt.

 

To the extent that Client provides Company with Credit or Debit Card information for payment on Client’s account, Company shall be authorized to charge Card(s) for any unpaid charges on the dates set forth herein. 

MISSED OR LATE PAYMENT
If payment is not received by the date due or there is a problem with the payment transaction or method, Client will be notified by e-mail and have a three-day grace period to make the payment following the due date. During this time, the Course will be put on hold and no Coaching Sessions will be held, including during the grace period. If no payment is made within the three-day grace period, the Course will automatically terminate and Client will forfeit any remaining Coaching Sessions and Course access. Payments must be received at least twenty-four hours prior to the first scheduled Coaching Session, otherwise, the Coaching Session is canceled and cannot be made up until payment resumes. 

 

REFUND POLICY
Company believes the Client will be happy with Client Course. If, for some reason, the Client is not satisfied, Client may stop the Course at any time. However, Company will have invested considerable time and effort in the Client’s Course, and if Client decides to withdraw for any reason, Client will remain fully responsible for all payments and the full cost of the Course. No refund will be provided.

 

As Company has a clear Refund Policy, Client shall not make any chargebacks to Company’s account or cancel the credit card that is provided as security without Company’s prior written consent. Client is responsible for any fees associated with recouping payment on chargebacks and any collection fees associated therewith. Client shall not change any of the credit card information provided to Company without notifying Company in advance.  

 

EXPECTATIONS AND RESPONSIBILITIES.

Coaching Relationship. Client acknowledges that they have voluntarily sought online course and coaching on their own initiative, and that they are under no obligation to accept or reject any of the coaching that they may receive from Coach.

 

Scope of Coaching. Client understands that online course and coaching is a comprehensive process that may involve a variety of aspects of Client’s professional and personal life. Client acknowledges that deciding how to handle these issues, incorporating coaching into those areas, and implementing those choices, is exclusively Client’s responsibility.

 

Professional Relationship and Advice.  Client understands that “coaching” is a Professional-Client relationship Client undertakes with his/her coach that is designed to facilitate the creation/development of personal, professional or business goals and to develop and carry out a strategy/plan for achieving those goals.

 

Client understands that coaching is not to be used as a substitute for professional advice by legal, financial, business, or other qualified professionals.  Client will seek independent professional guidance for legal, financial, business, or other matters.   Client understands that all decisions in these areas are exclusively Client’s and acknowledges that his/her decisions and any actions regarding them are his/her sole responsibility.]

 

Communication.  Client agrees to communicate honestly, to be open to feedback and assistance, and to create the time and energy to participate fully in the Course and coaching.

 

Environment. It is Company’s goal to create a supportive and positive environment for all Participants. Company does not tolerate harassment or discrimination of any type. Company retains the right to require Client to leave entirely, for such behavior without a refund. Where Client creates an unhealthy, stressful, negative, unethical, emotionally difficult, or strained relationship with Company, Company retains the right to ask Client to leave for such behavior without a refund.

The Company agrees:  

• To provide a professional online course and coaching environment for Client to learn.  
• To maintain confidentiality regarding all Client information shared.
• That it may provide additional coaching support as Company sees fit.

• To respond to Client inquiries within 48 hours Monday–Friday (excluding weekends and holidays).

The Client agrees:

• To take responsibility for the online course and coaching  received and how they want to implement / not implement recommendations in their own business.
• To participate in course at their own pace and on their own time.
• Any personal information or documents/course information shared shall remain confidential.
• To never copy, plagiarize, or attempt to recreate The Mainnor Group documents or course material and claim as their own. 

COMMUNICATION
Being accessible and attentive to clients is a priority. If Client needs to reach Company for further assistance, please contact Company at any time via email at [email protected]. Company will do its best to respond to Client within forty-eight (48) hours Mondays through Fridays. On weekends and holidays, Company will reply on the next business day.

 

MESSAGE BOARDS, GROUPS, SOCIAL MEDIA WEBSITES

Client may be granted access to other social media groups, chat support groups and coaching groups for additional education and materials. The intent of such groups are to facilitate the coaching relationship, improve accountability, encourage members, celebrate achievements, create a community for clients, and facilitate coaching opportunities. If Company deems a Client’s behavior or content inappropriate, harmful, or offensive in any way, Client or the content may be removed from the group without any notice.

 

CONFIDENTIALITY

Client is free to share whatever they choose regarding the content of the coaching relationship. This coaching relationship, as well as all information (documented or verbal) that Client shares with Company as part of this relationship, is bound to confidentiality.   Company agrees not to disclose any information pertaining to Client—including the existence of this coaching relationship—without Client’s written consent.  Company will not disclose Client’s name as a professional or personal reference without Client’s consent.  Client understands that certain topics may be anonymously and hypothetically shared with other coaching professionals for training or consultation purposes.

 

Client understands and acknowledges that through participation in the Course, Client may come into contact with information that should reasonably be understood to be treated as confidential. 

 

Client hereby agrees to keep secret and strictly confidential all such Confidential Information of the other Course Participants and agrees not to use or disclose any such Confidential Information to any third party for any purpose. Each party agrees to protect all Confidential Information of the other party entrusts to it with at least the same degree of care as it protects its own Confidential Information of like importance, except that is no event shall the receiving party use less than a reasonable standard of care in protecting the Confidential Information. 

 

"Confidential Information" shall include the full nature and existence of discussions between the Parties and other participants in the Course, including, without limitation, all information shared and/or obtained during the Course shall be considered Confidential Information regardless of whether such information was designated as Confidential Information at the time of its disclosure and whether such information is in oral, written, graphic or electronic form.  Additionally, the term “Confidential Information” shall mean information which is not generally known by the public including, but not limited to all non-public information about the Company and Client’s business affairs, products or services, Intellectual Property Rights, trade secrets, third-party confidential information, and other sensitive or proprietary information, whether disclosed orally or in written, electronic, or other form or media, and whether or not marked, designated, or otherwise identified as "confidential.” Confidential Information shall not include information that: (a) is already known to the Receiving Party without restriction on use or disclosure prior to receipt of such information from the Disclosing Party; (b) is or becomes generally known by the public other than by breach of this Agreement by, or other wrongful act of, the Receiving Party; (c) is developed by the Receiving Party independently of, and without reference to, any Confidential Information of the Disclosing Party; or (d) is received by the Receiving Party from a third party who is not under any obligation to the Disclosing Party to maintain the confidentiality of such information. 

The Receiving Party agrees: 

1.   Not to disclose or otherwise make available Confidential Information of the Disclosing Party to any third party without the prior written consent of the Disclosing Party; provided, however, that the Receiving Party may disclose the Confidential Information of the Disclosing Party to its [and its Affiliates, and their] officers, employees, consultants, and legal advisors who have a "need to know", who have been apprised of this restriction, and who are themselves bound by nondisclosure obligations at least as restrictive as those set forth in this Section. 
2.   To use the Confidential Information of the Disclosing Party only for the purposes of performing its obligations under the Agreement or, in the case of Customer, to make use of the Services and Deliverables; and 

iii. To immediately notify the Disclosing Party in the event it becomes aware of any loss or disclosure of any of the Confidential Information of Disclosing Party. 

 

If the Receiving Party becomes legally compelled to disclose any Confidential Information, the Receiving Party shall provide: 

1.   Prompt written notice of such requirement so that the Disclosing Party may seek, at its sole cost and expense, a protective order or other remedy; and 
2.   Reasonable assistance, at the Disclosing Party's sole cost and expense, in opposing such disclosure or seeking a protective order or other limitations on disclosure. 

 

INTELLECTUAL PROPERTY RIGHTS; RESTRICTIONS ON USE; LIMITED LICENSE. 

All content provided by Company to Client (collectively, “Content“), including but not limited to, graphics, logos, icons, images, audio and video clips, digital downloads, data compilations, and software, is Company’s property or the property of our licensors or licensees, and the compilation of the Content is our exclusive property, protected by United States and international copyright laws, treaties and conventions.

 
Any trademarks, service marks, graphics, logos, page headers, icons, scripts and trade names (each, a “Mark“) maintained by Company are proprietary to us or our licensors or licensees. Our Marks may not be used in connection with any product or service that is not ours in any manner that is likely to cause confusion among users or that disparages or discredits us or anyone else. All other Marks not owned by us that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

Company grants Client a limited license to access and make personal use of the Content. No Content or any other Internet site owned, operated, licensed, or controlled by Company may be copied, reproduced, republished, downloaded (other than page caching), uploaded, posted, transmitted or distributed in any way, or sold, resold, visited, or otherwise exploited for any commercial purpose, except that Client may download one (1) copy of the Content that Company makes available to Client for such purposes on a single computer for Client personal, noncommercial, home use only, provided that Client: (a) keep intact all copyright, trademark and other proprietary rights notices; (b) do not modify any of the Content; (c) do not use any Content in a manner that suggests an association with any of our products, services or brands; and (d) do not download Content so as to avoid future downloads. Client use of Content on any other website or computer environment is strictly prohibited.

The license granted to Client does not include, and specifically excludes, any rights to: resell or make any commercial use of any Content; collect and use any product listings, descriptions, or prices; make any derivative use of the Content; download or copy account information for the benefit of anyone else; or use any form of data mining, robots, or similar data gathering and extraction tools. Client may not frame, or utilize framing techniques to enclose any Mark, Content or other proprietary information, or use any meta tags or any other “hidden text” utilizing any such intellectual property, without our and each applicable owner’s express written consent. Any unauthorized use automatically terminates the license granted to Client hereunder. Client is granted a limited, revocable, and non-exclusive right to create a hyperlink only to our home page provided that the link does not portray us or our licensors or licensees, or their respective products or services, in a false, misleading, derogatory, or otherwise offensive matter. Client may not use any of our or any such party’s intellectual property as part of the link without our and each such party’s express written consent.

 

PERSONAL RESPONSIBILITY, DISCLAIMER & RELEASE OF CLAIMS:

PERSONAL RESPONSIBILITY AND ASSUMPTION OF RISK
Client acknowledges that Client takes full responsibility for Client’s well-being and all decisions made before, during and after Client’s Course. Company has used care in preparing the information provided to Client, but all of my information, Courses, and services are made available to Client as marketing and business tools for Client’s own personal use and for informational and educational purposes only. Client accepts full responsibility for Client choices, actions, and results, and expressly assumes the risks of the Course for Client use, or non-use, of the information provided to Client. Client also understands that they are expressly assuming all of the risks of the Course, whether or not such risks were created or exacerbated by the Course.

DISCLAIMER OF WARRANTIES; WAIVER AND RELEASE
The content from Company is provided “as is” and without warranty of any kind, expressed or implied. To the fullest extent permitted by applicable law, Company disclaims any and all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement. Company does not warrant that the functions contained in any content (including, without limitation, user-generated content) will be uninterrupted or error-free, that defects will be corrected, or that the website or the servers that make such content available are free of viruses or other harmful components. Client assumes the entire cost of all necessary servicing, repair or correction of any of Client equipment or software. Company makes no representations or warranties regarding use, or the results of use, of any content, product or service contained on or offered, made available through, or otherwise related in any way to Client including, without limitation, any third party site or service linked to from Client and specifically, no representation or warranty of correctness, accuracy, completeness, reliability or safety).

Company is not an employee, agent, lawyer, doctor, manager, therapist, public relations or business manager, registered dietician, financial analyst, psychotherapist or accountant. Client understands that Company has not promised, shall not be obligated to and will not 

1. Procure or attempt to procure employment or business or sales for Client; 
2. Perform any business management functions including but not limited to, accounting, tax or investment consulting, or advice with regard thereto; 
3. Act as a therapist providing psychoanalysis, psychological counseling or behavioral therapy; 
4. Act as a public relations manager; 
5. Act as a publicist to procure any publicity, interviews, write-ups, features, television, print or digital media exposure for Client; 
6. Introduce Client to Company’s full network of contacts, media partners or business partners. Client understands that a relationship does not exist between the parties after the conclusion of this Course. If the Parties continue their relationship, a separate agreement will be entered into.
   
   Client acknowledges that Client has carefully read this “waiver and release” and fully understands that it is a release of liability. Client expressly agrees to release and discharge all indemnified parties from any and all claims or causes of action and Client agrees to voluntarily give up and irrevocably waive and release any right that Client may otherwise have to bring a legal action against any indemnified party for personal injury or property damage.
   
   

EARNINGS DISCLAIMER
Every effort has been made to accurately represent this Course and its potential. There is no guarantee that Client will earn any money using the techniques and ideas in these materials. Examples in these materials are not to be interpreted as a promise or guarantee of earnings. Earning potential is entirely dependent on the person using our product, ideas and techniques. Company does not position this product as a “get rich quick scheme.” Any claims made of actual earnings or examples of actual results can be verified upon request. Client’s level of success in attaining the results claimed in our materials depends on the time Client devotes to the course, ideas and techniques mentioned, Client finances, knowledge and various skills. Since these factors differ according to individuals, we cannot guarantee Client success or income level, nor is Company responsible for any of Client’s actions.

 

NO THERAPEUTIC RELATIONSHIP

Company is not a licensed mental health provider and remains subject to the state laws and licensing regulations of that state, including but not limited to child abuse reporting, elder abuse reporting, etc. However, this course does not constitute therapeutic services, and this course does not create a therapeutic relationship between us. The information provided through this course is not intended to be a substitute for professional advice from a licensed professional, diagnosis or treatment that can be provided by your own Medical Provider (including doctor/physician, therapist, nurse, physician’s assistant, or any other health professional), Mental Health Provider (including psychiatrist, psychologist, therapist, counselor, or social worker), or member of the clergy. Therefore, do not disregard or delay seeking professional medical, mental health or religious advice because of information you have read on this website or received from us. Do not stop taking any medications without speaking to your own Medical Provider or Mental Health Provider. If you have or suspect that you have a medical or mental health problem, contact your own Medical Provider or Mental Health Provider promptly.

LEGAL AND FINANCIAL DISCLAIMER

The Services and Content are not to be perceived or relied upon in any way as financial or legal advice. The information provided through our Services and Content is not intended to be a substitute for professional advice that can be provided by Client’s own accountant, lawyer, or financial advisor. Company is not giving financial or legal advice in any way. Client is hereby advised to consult with their own accountant, lawyer or financial advisor for any and all questions and concerns regarding income and taxes pertaining to Client’s specific financial and/or legal situation. Client agrees that Company is not responsible for Client’s earnings, the success or failure of Client’s business decisions, the increase or decrease of Client’s finances or income level, or any other result of any kind that Client may have as a result of information presented through the Services and Content. Client is solely responsible for their results.

LIMITATION OF LIABILITY
Under no circumstances shall Company be liable to Client or anyone else for any direct, indirect, incidental, special or consequential damages (including lost profits), personal injury (including death) or property damage of any kind or nature whatsoever that arise out of or result from: (1) participation in this Course or any content or functions thereof; or (2) any act or omission, online or offline, of any participant in this Course or anyone else, even if Company has been advised of the possibility of such damages. In no event shall our total liability to Client for all loss, cost, damage, liability or expense (including attorneys’ fees and costs) that Client may suffer or incur, under any theory of liability, in contract, tort (including, but not limited to, negligence) or otherwise, exceed the lesser of the amount paid by Client, if any, for the right to access or participate in any activity related to this Course.

Under no circumstances shall Company or any of the indemnified parties be liable for any delay or failure in performance resulting, directly or indirectly, from any event of force majeure or other cause beyond our or their control including, without limitation, acts of god, war, equipment and technical failures, electrical power failures or fluctuations, strikes, labor disputes, riots, civil disturbances, shortages of labor or materials, natural disasters, governmental actions, orders of domestic or foreign courts or tribunals, or non-performance of third parties.  

The limitations, exclusions and disclaimers in this agreement and elsewhere in these terms of use apply to the maximum extent permitted by applicable law.

Applicable law may not allow certain of the exclusions, limitations, or disclaimers of liability set forth in these terms of use, so such exclusions, limitations or disclaimers may not apply to Client.

INDEMNIFICATION
Client, on behalf of Client’s heirs, next of kin, family members, estate, beneficiaries, executors, administrators and representatives (now, collectively, “Client”), agree to indemnify, defend and hold Company, and our licensors, licensees, successors, distributors, agents, representatives and other authorized users, and each of their respective officers, directors, owners, managers, members, employees, agents, representatives and assigns (collectively, the “Indemnified Parties“), harmless from and against any and all loss, cost, damage, liability and expense (including, without limitation, settlement costs and legal or other fees and expenses) suffered or incurred by any of the Indemnified Parties arising out of, in connection with or related to any breach or alleged breach by Client of this Agreement. Client shall use Client best efforts to cooperate with Company in the defense of any claim. Company reserves the right, at our own expense, to employ separate counsel and assume the exclusive defense and control of the settlement and disposition of any claim that is subject to indemnification by Client.

NOTICE
All correspondence or notice required regarding the Course shall be made to Company and to Client at the e-mail address provided during enrollment in the Course. Should the Client’s e-mail address or contact information change at any time throughout the course of the Course, it is the Client’s responsibility to update the contact information within seventy-two hours.

MODIFICATION OF AGREEMENT
Any modification of this Agreement or additional obligation assumed by any Party in connection with this Agreement shall be binding only if evidenced in a writing signed by each Party. 

ASSIGNMENT
Neither this Agreement nor any other rights or obligations under this Agreement shall be assigned or otherwise transferred.

NO WAIVER
The failure to enforce any provision of this Agreement shall not be construed as a waiver or limitation of the right to later enforce and compel strict compliance with every part of this Agreement.

EFFECT OF PARTIAL INVALIDITY
The invalidity of any portion of this Agreement will not and shall not be deemed to affect the validity of any other provision. In the event any provision of this Agreement is held to be invalid, the Parties agree that the remaining provisions shall be deemed to be in full force and effect as if they had been executed by both Parties subsequent to the expungement of the invalid provision.

DISPUTE RESOLUTION
Client and Company will do their best to work out any differences through a phone conversation or via email. However, should a dispute ever arise, Parties agree to submit to binding arbitration before a single arbitrator, selected jointly. Prior to seeking arbitration, Client must submit its complaint to Company with full details about the dissatisfaction with the Course via e-mail to [email protected]. Client understands that the only remedy that can be awarded to Client through arbitration is a full refund of Client Payment made to date. No award of consequential or of any other type of damages may be granted. Any judgment on an arbitrator’s award, if made, is binding and may be entered into any court having the appropriate jurisdiction. By signing this Agreement, Client agrees to a modification of the statute of limitations such that any arbitration must be commenced within one (1) year of the date of the act, omission, or other conduct complained of as submitted in an e-mail or shall otherwise be forfeited forever. Arbitration will be held in ESSEX COUNTY, MASSACHUSETTS, and the prevailing party shall be entitled to all reasonable attorney’s fees and costs necessary to enforce the Agreement.

NON-DISPARAGEMENT
In the event of a dispute between Client and Company, Client agrees not to engage in any conduct or communications, public or private, designed to disparage Company. Where requested by law or arbitration, of course, Client is not prohibited from sharing their thoughts and opinions as a part of the legal process. By signing this Agreement, both Client and Company are acknowledging that each has read, understands, and agrees to and accepts all of the terms of this Agreement. Client Course will not begin until this signed document has been received, and payment has been made.

FORCE MAJEURE

Under no circumstances will Company be liable for any delay or failure in performance resulting, directly or indirectly, from any event of force majeure or other cause beyond Company’s control including, without limitation, acts of god, war, pandemics, equipment and technical failures, electrical power failures or fluctuations, strikes, labor disputes, riots, civil disturbances, shortages of labor or materials, natural disasters, governmental actions, orders of domestic or foreign courts or tribunals, or non-performance of third parties.

 

In the event of a Force Majeure event, Client’s sole remedy shall be an extension of the Term of Service equal to the length of time such event prevented Company from performing. 

GOVERNING LAW
This Agreement shall be governed by and construed in accordance with the laws of  the Commonwealth of Massachusetts and the courts of Essex County shall be the sole forum for resolving disputes hereunder.

ENTIRE AGREEMENT
This Agreement constitutes the entire agreement between the Parties and any prior understanding or representation of any kind shall not be binding upon any Party, except to the extent incorporated in this Agreement.

 

ACKNOWLEDGMENT & ACCEPTANCE

By completing the purchase and submitting payment, the Client acknowledges that they have read, understood, and agree to be bound by the terms and conditions set forth in this Agreement.