Brand Transformation Academy

 
Group Coaching Agreement

  

This Group Coaching Agreement (“Agreement”) is entered into on the date of purchase  between (“Client”) and Mainnor LLC, DBA The Mainnor Group with its principal place of business at 174 Newburyport Tpke, Suite 5, #252, Rowley, MA 01969 (“Company”). The Client and the Company are individually referred to as “Party” and may be collectively referred to as the “Parties.”

WHEREAS, Company offers Coaching related to Brand Transformation Academy, a group business coaching course (“Program”) provided by Company to the Client; 

WHEREAS, the Client seeks to join Company’s Program and gain consultation and coaching by Company;

NOW, THEREFORE, by signing up with Company, and in consideration of the foregoing, of the mutual covenants contained in this Agreement, and of other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties hereto, intending to be legally bound, hereby agree as follows:

 

SERVICES

Scope of Service.  Upon execution of this Agreement, the Company agrees to render Services through the Program, the manner of which shall be at the Company’s sole discretion and may include but is not limited to: group business coaching and coursework. Company reserves the right to substitute services equal to or comparable to the Program if the need arises. The Program chosen by Client, details thereof, is documented in the Scope of Services attached as Attachment A hereto.

 

Scheduling.  The dates and times of the Program are listed in Attachment A.  The Program will take place as outlined on the web page where Client registers which may include virtual calls, on a website hosted by Company, via downloadable resources, or through a third-party site.

 

EXPECTATIONS AND RESPONSIBILITIES.

Coaching Relationship. Client acknowledges that they have voluntarily sought coaching on their own initiative, and that they are under no obligation to accept or reject any of the coaching that they may receive from Coach.

 

Scope of Coaching. Client understands that coaching is a comprehensive process that may involve all areas of Client’s life including, both professional and personal. Client acknowledges that deciding how to handle these issues, incorporating coaching into those areas, and implementing those choices, is exclusively Client’s responsibility.

 

Scheduling, Payment and Assignments. Client understands that prompt payment, punctuality, scheduling, and completing coursework is part of Client’s commitment to coaching. Coursework and assignments are meant to serve the goals of the Client and all Participants. While Company will assist Client with the tools and coaching to achieve their goals, Client acknowledges that they are accountable for their coursework and assignments.

 

Professional Relationship and Advice.  

Client understands that “coaching” is a Professional-Client relationship Client undertakes with the Company that is designed to facilitate the creation/development of personal, professional or business goals and to develop and carry out a strategy/plan for achieving those goals.

 

Client understands that coaching is not to be used as a substitute for professional advice by legal, financial, business, or other qualified professionals.  Client will seek independent professional guidance for legal, financial, business, or other matters.   Client understands that all decisions in these areas are exclusively Client’s and acknowledges that his/her decisions and any actions regarding them are his/her sole responsibility.

 

Communication.  Client agrees to communicate honestly, to be open to feedback and assistance, and to create the time and energy to participate fully in the Program. 

 

Program Environment. It is Company’s goal to create a supportive and positive environment for all Participants. Company does not tolerate harassment or discrimination of any type. Company retains the right to require Client to leave any Session, or the Program entirely, for such behavior without a refund. Where Client creates an unhealthy, stressful, negative, unethical, emotionally difficult, or strained relationship with Company or other Participants, Company retains the right to ask Client to leave for such behavior without a refund.  

 

The Client agrees not to engage in the following:  

• Share its username and password with any third-parties (but to instead, keep information confidential)
• Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity 
• Sharing private or proprietary information from the Program  or other participants with anyone else
• Use the Site or third-party forums to instigate or encourage others to commit illegal or fraudulent activities, or cause injury or property damage to any person 
• Use the Site or third-party forums to advertise or solicit to anyone to buy or sell products or services, or to make donations of any kind, without our express written approval 
• Gather for marketing purposes any email addresses or other personal information that has been posted by other users of the Site or third-party forums

 

 

COMMUNICATION
Being accessible and attentive to clients is a priority. If Client needs to reach Company between Coaching Sessions, please contact Company at any time via email at [email protected]. Company will do its best to respond to Client within forty-eight (48) hours Monday through Friday. On weekends and holidays, Company will reply on the next business day.

SOCIAL MEDIA/FORUMS
Client will be granted access to Facebook and/or other social media online groups/forums for additional education and materials. The intent of such groups is to facilitate the coaching process and relationship between members, improve accountability, encourage members, celebrate achievements, create a community for clients, and facilitate coaching opportunities. If Company deems a Client’s behavior or content inappropriate, harmful, or offensive in any way, Client or the content may be removed from the group without any notice. If any user fails to comply with the terms and conditions of this Agreement, they may be expelled from and refused continued access to, the message boards, chats or other public forums in the future. Company or its designated agents may remove or alter any user- created content at any time for any reason.

 

Groups, chats and other public forums are intended to serve as discussion centers for users and subscribers. Information and content posted within these public forums may be provided by Company staff, Company's outside contributors, or by users not connected with Company, some of whom may employ anonymous usernames. Company expressly disclaims all responsibility and endorsement and makes no representation as to the validity of any opinion, advice, information or statements made or displayed in these forums by third parties, nor are we responsible for any errors or omissions in such postings, or for hyperlinks embedded in any messages. Under no circumstances will we, our affiliates, suppliers or agents be liable for any loss or damage caused by your reliance on information obtained through these forums. The opinions expressed in these forums are solely the opinions of the participants, and do not reflect the opinions of Company or any of its subsidiaries or affiliates.

 

Company may monitor content posted on Facebook groups, message boards, chats and other public forums, but has no duty to do so.

 

Using a third-party social media platform, message board, or forum will subject Client to the terms and conditions of that third-party website. Client is encouraged to read those terms and conditions before using the third-party’s website 

 

PAYMENT
Program Fee. Client agrees to pay a total Program Fee of $497 USD (Paid-in-Full option) or three (3) monthly payments of $174 USD (Payment Plan option), totaling $522 USD. Client shall select their preferred payment option at the time of enrollment.

Client will be required to provide account information for at least one valid credit card through the Company’s payment page (“Credit Card Information”). We will use this Credit Card Information to process agreed upon payment in accordance with Agreement and our Privacy Policy. Payment is agreed upon by client when credit card information is entered, and checkout is submitted on Company’s payment page. Payment includes one of the following: $497 USD paid-in-full or three (3) monthly payments of $174 USD (totaling $522 USD) that will be automatically billed.

 

Company is not liable for any payments that are not completed because: (1) Client’s credit card account does not contain sufficient funds to complete the transactions or the transactions would exceed the credit limit or overdraft protection of the credit card account; (2) Client has not provided Company with correct payment account information; (3) Client’s credit card has expired; or (4) of circumstances beyond Company’s control (such as but not limited to, power outages, interruptions of cellular service, overzealous fraud protection rules applied by your payment card brand or acquirer bank, or any other interface from an outside force). All payment is exclusive of any taxes or duties imposed by jurisdiction tax law. The Company will not be responsible for any taxes or duties owed by you. 

 

AUTHORIZATION AND RECEIPT OF PAYMENT
If the Client pays in full via debit card or credit card, Client will receive an electronic receipt. If Client uses a payment plan, Client agrees to automatic payments each month.

 

MISSED PAYMENT
If payment is not received by the date due or there is a problem with the payment transaction or method, Client will be notified by e-mail and have a three (3) day grace period to make the payment following the due date. During this time, the Program will be put on hold and commissions will be withheld, including during the grace period. If no payment is made within the grace period, the Program will automatically terminate, and Client will forfeit any remaining Coaching Sessions and Program access. Payments must be received at least twenty-four hours prior to the first scheduled Coaching Session, otherwise, the Coaching Session is canceled and cannot be made up until payment resumes.  

 

REFUND POLICY 

If Client is unsatisfied with their purchase of the Program after giving it a reasonable attempt to complete the coursework and apply the strategies, Company will provide a 21-day money-back guarantee governed by the following terms:

 

• Client must email [email protected] within 21 days after the start date of the program (“Refund Period”).
• Client must submit proof in their email during the Refund period that they completed the coursework but it did not work for them. If they do not include the following proof noted below, they will not be eligible for a refund.
• The following items must be submitted as proof of completing the coursework:
• 1. Completed Brand Blueprint 
• 2. Completed S.M.A.R.T. Goals  
• 3. Completed Problem Definition 
• 4. Completed SWOT Analysis  
• 5. Explanation of why this course was not a good fit for you
• Refunds will not be issued to any requests received after the 21 day Refund Period, as all sales are considered final. Client is responsible for completing all payments regardless of whether or not they complete the coursework.

 

If Client is entitled to a refund, Company will promptly contact its payment processor to issue the refund. Company does not control the process in which its payment processor handles refunds.

 

If Client is granted a refund, Client’s access to the Program, third-party forums, and any course materials will be terminated immediately. At that time, Client will forfeit access to any course materials provided and be asked to destroy. Client is not entitled to a refund if Company decides to terminate Agreement due to Client’s breach of contract as noted by the terms noted within.

 

By purchasing and using Program, Client agrees that except for the above noted refund policy, all sales are final. Fees are fully earned upon receipt and no refunds will be issued.

 

To the extent that Client provides Company with Credit-Card(s) information for payment on Client’s account, Company shall be authorized to charge Client’s Credit Card(s) for any unpaid charges on the dates set forth herein. If client uses a multiple-payment plan to make payments to Coach, Company shall be authorized to make all charges at the time they are due and not require separate authorization in order to do so. Client shall not make any chargebacks to Company’s account or cancel the credit card that is provided as security without Company’s prior written consent. Client is responsible for any fees associated with recouping payment on chargebacks and any collection fees associated therewith. Client shall not change any of the credit card information provided to Company without notifying Company in advance.

 

TERM & TERMINATION

This Agreement will become effective on the date of purchase and will continue in effect until the end of the program described in the attached Scope of Services: Attachment A.

 

Termination by Company

The Company can terminate the agreement at any time if Client breaches this contract, violates Company’s policies, becomes difficult to work with, or for non-payment. No refunds will be provided.

 

Termination by Client

 

Client may discontinue the Program at any time upon notice to Company at [email protected] (Note: If Client seeks refund at the time of discontinuation, Client must adhere to the above “Refund Policy” guidelines to be eligible). All Program Fees are non-refundable, and Client’s obligation to pay the entirety of the agreed-upon Program Fee shall remain despite discontinuation of the Program. Upon termination of this Agreement, Company will immediately revoke Client's right to use the Program and block all access to its account, and may anonymize or delete all data and information associated with Client’s account thirty (30) days after such termination. Upon termination of this relationship, Client will remain obligated to pay any accrued charges and amounts which become due for payment prior to or following termination. 

 

 

CONFIDENTIALITY

Client is free to share whatever they choose regarding the content of the coaching relationship. This coaching relationship, as well as all information (documented or verbal) that Client shares with Company as part of this relationship, is bound to confidentiality.   Company agrees not to disclose any information pertaining to Client—including the existence of this coaching relationship—without Client’s written consent.  Company will not disclose Client’s name as a professional or personal reference without Client’s consent.  Client understands that certain topics may be anonymously and hypothetically shared with other coaching professionals for training or consultation purposes.

 

Client understands and acknowledges that through participation in the Program, Client may come into contact with information that should reasonably be understood to be treated as confidential. 

 

Client hereby agrees to keep secret and strictly confidential all such Confidential Information of the other Program Participants and agrees not to use or disclose any such Confidential Information to any third party for any purpose. Each party agrees to protect all Confidential Information of the other party entrusts to it with at least the same degree of care as it protects its own Confidential Information of like importance, except that is no event shall the receiving party use less than a reasonable standard of care in protecting the Confidential Information. 

 

"Confidential Information" shall include the full nature and existence of discussions between the Parties and other participants in the Program, including, without limitation, all information shared and/or obtained during the Program shall be considered Confidential Information regardless of whether such information was designated as Confidential Information at the time of its disclosure and whether such information is in oral, written, graphic or electronic form.  Additionally, the term “Confidential Information” shall mean information which is not generally known by the public including, but not limited to all non-public information about the Company and Client’s business affairs, products or services, Intellectual Property Rights, trade secrets, third-party confidential information, and other sensitive or proprietary information, whether disclosed orally or in written, electronic, or other form or media, and whether or not marked, designated, or otherwise identified as "confidential.” Confidential Information shall not include information that: (a) is already known to the Receiving Party without restriction on use or disclosure prior to receipt of such information from the Disclosing Party; (b) is or becomes generally known by the public other than by breach of this Agreement by, or other wrongful act of, the Receiving Party; (c) is developed by the Receiving Party independently of, and without reference to, any Confidential Information of the Disclosing Party; or (d) is received by the Receiving Party from a third party who is not under any obligation to the Disclosing Party to maintain the confidentiality of such information. 

• 
    The Receiving Party agrees: 

1.   Not to disclose or otherwise make available Confidential Information of the Disclosing Party to any third party without the prior written consent of the Disclosing Party; provided, however, that the Receiving Party may disclose the Confidential Information of the Disclosing Party to its [and its Affiliates, and their] officers, employees, consultants, and legal advisors who have a "need to know", who have been apprised of this restriction, and who are themselves bound by nondisclosure obligations at least as restrictive as those set forth in this Section. 
2.   To use the Confidential Information of the Disclosing Party only for the purposes of performing its obligations under the Agreement or, in the case of Customer, to make use of the Services and Deliverables; and 

iii. To immediately notify the Disclosing Party in the event it becomes aware of any loss or disclosure of any of the Confidential Information of Disclosing Party. 

 

•   If the Receiving Party becomes legally compelled to disclose any Confidential Information, the Receiving Party shall provide: 

1.   Prompt written notice of such requirement so that the Disclosing Party may seek, at its sole cost and expense, a protective order or other remedy; and 
2.   Reasonable assistance, at the Disclosing Party's sole cost and expense, in opposing such disclosure or seeking a protective order or other limitations on disclosure. 

 

INTELLECTUAL PROPERTY RIGHTS

All content provided by Company to Client (collectively, “Content“), including but not limited to, graphics, logos, icons, images, audio and video clips, digital downloads, data compilations, and software, is Company’s property or the property of our licensors or licensees, and the compilation of the Content is our exclusive property, protected by United States and international copyright laws, treaties and conventions.

  
Any trademarks, service marks, graphics, logos, page headers, icons, scripts and trade names (each, a “Mark”) maintained by Company are proprietary to us or our licensors or licensees. Our Marks may not be used in connection with any product or service that is not ours in any manner that is likely to cause confusion among users or that disparages or discredits us or anyone else. All other Marks not owned by us that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

Company grants Client a limited license to access and make personal use of the Content. No Content or any other Internet site owned, operated, licensed, or controlled by Company may be copied, reproduced, republished, downloaded (other than page caching), uploaded, posted, transmitted or distributed in any way, or sold, resold, visited, or otherwise exploited for any commercial purpose, except that Client may download one (1) copy of the Content that Company makes available to Client for such purposes on a single computer for Client’s personal, noncommercial, home use only, provided that Client: (a) keep intact all copyright, trademark and other proprietary rights notices; (b) do not modify any of the Content; (c) do not use any Content in a manner that suggests an association with any of our products, services or brands; and (d) do not download Content so as to avoid future downloads. Client use of Content on any other website or computer environment is strictly prohibited.

The license granted to Client does not include, and specifically excludes, any rights to: resell or make any commercial use of any Content; collect and use any product listings, descriptions, or prices; make any derivative use of the Content; download or copy account information for the benefit of anyone else; or use any form of data mining, robots, or similar data gathering and extraction tools. Client may not frame, or utilize framing techniques to enclose, any Mark, Content or other proprietary information, or use any meta tags or any other “hidden text” utilizing any such intellectual property, without our and each applicable owner’s express written consent. Any unauthorized use automatically terminates the license granted to Client hereunder. Client is granted a limited, revocable, and non-exclusive right to create a hyperlink only to our home page provided that the link does not portray us or our licensors or licensees, or their respective products or services, in a false, misleading, derogatory, or otherwise offensive matter. Client may not use any of our or any such party’s intellectual property as part of the link without our and each such party’s express written consent.

 

This Section shall survive the termination of the Agreement.  In additional to any other remedies available under the law, Company may seek injunctive relief to enforce this Section.

PERSONAL RESPONSIBILITY AND ASSUMPTION OF RISK
Client acknowledges that it takes full responsibility for Client’s well-being and all decisions made before, during and after Client’s Program. Company has used care in preparing the information provided to Client, but all of the information, Programs, and services are made available to Client as marketing and business tools for Client’s own personal use and for informational and educational purposes only. Client accepts full responsibility for Client choices, actions, results, and expressly assumes the risks of the Program for Client use, or non-use, of the information provided to Client. Client also understands that they are expressly assuming all of the risks of the Program, whether or not such risks were created or exacerbated by the Program.

DISCLAIMER OF WARRANTIES; WAIVER

 THE CONTENT FROM COMPANY IS PROVIDED “AS IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESSED OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, COMPANY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. 

 

Company does not warrant that the functions contained in any content (including, without limitation, user-generated content) will be uninterrupted or error-free, that defects will be corrected, or that the website or the servers that make such content available are free of viruses or other harmful components. Client assumes the entire cost of all necessary servicing, repair or correction of any of Client equipment or software. Company makes no representations or warranties regarding use, or the results of use, of any content, product or service contained on or offered, made available through, or otherwise related in any way to Client including, without limitation, any third-party site or service linked to from Client and specifically, no representation or warranty of correctness, accuracy, completeness, reliability or safety).

Company is not an employee, agent, lawyer, doctor, manager, therapist, public relations or business manager, registered dietician, financial analyst, psychotherapist or accountant. Client understands that Company has not promised, will not be obligated to and will not: 

(1) Procure or attempt to procure employment or business or sales for Client; 

(2) Perform any business management functions including but not limited to, accounting, tax or investment consulting, or advice with regard thereto; 

(3) Act as a therapist providing psychoanalysis, psychological counseling or behavioral therapy; 

(4) Act as a public relations manager; 

(5) Act as a publicist to procure any publicity, interviews, write-ups, features, television, print or digital media exposure for Client; or 

(6) Introduce Client to Company’s full network of contacts, media partners or business partners. Client understands that a relationship does not exist between the parties after the conclusion of this Program. If the Parties continue their relationship, a separate agreement will be entered into. 

 

EARNINGS DISCLAIMER
Every effort has been made to accurately represent this Program and its potential. There is no guarantee that Client will earn any money using the techniques and ideas in these materials. Examples in these materials are not to be interpreted as a promise or guarantee of earnings. Earning potential is entirely dependent on the person using out product, ideas and techniques. Company does not position this product as a “get rich quick scheme.” Any claims made of actual earnings or examples of actual results can be verified upon request. Client’s level of success in attaining the results claimed in our materials depends on the time Client devotes to the program, ideas and techniques mentioned, Client finances, knowledge and various skills. Since these factors differ according to individuals, we cannot guarantee Client success or income level, nor is Company responsible for any of Client’s actions.

 

LEGAL AND FINANCIAL DISCLAIMER

The Services and Content are not to be perceived or relied upon in any way as financial or legal advice. The information provided through our Services and Content is not intended to be a substitute for professional advice that can be provided by Client’s own accountant, lawyer, or financial advisor. Company is not giving financial or legal advice in any way. Client is hereby advised to consult with their own accountant, lawyer or financial advisor for any and all questions and concerns regarding income and taxes pertaining to Client’s specific financial and/or legal situation. Client agrees that Company is not responsible for Client’s earnings, the success or failure of Client’s business decisions, the increase or decrease of Client’s finances or income level, or any other result of any kind that Client may have as a result of information presented through the Services and Content. Client is solely responsible for their results.

 

LIMITATION OF LIABILITY
Under no circumstances will Company be liable to Client or anyone else for any direct, indirect, incidental, special or consequential damages (including lost profits), personal injury (including death) or property damage of any kind or nature whatsoever that arise out of or result from: (1) participation in this Program or any content or functions thereof; or (2) any act or omission, online or offline, of any participant in this Program or anyone else, even if Company has been advised of the possibility of such damages. In no event will our total liability to Client for all loss, cost, damage, liability or expense (including attorneys’ fees and costs) that Client may suffer or incur, under any theory of liability, in contract, tort (including, but not limited to, negligence) or otherwise, exceed the lesser of the amount paid by Client, if any, for the right to access or participate in any activity related to this Program.

 

In certain situations, some states do not allow the exclusion or limitation of certain categories of damages, (for example if a purchase if for the personal use of the consumer) so the above Limitation and Disclaimers may not apply to you.  In such states, the Company’s liability is limited to the fullest extent allowed by such applicable state law. 

 

FORCE MAJEURE

Under no circumstances will Company be liable for any delay or failure in performance resulting, directly or indirectly, from any event of force majeure or other cause beyond Company’s control including, without limitation, acts of god, war, pandemics, equipment and technical failures, electrical power failures or fluctuations, strikes, labor disputes, riots, civil disturbances, shortages of labor or materials, natural disasters, governmental actions, orders of domestic or foreign courts or tribunals, or non-performance of third parties.

In the event of a Force Majeure event, Client’s sole remedy shall be an extension of the Term of Service equal to the length of time such event prevented Company from performing.  

INDEMNIFICATION
Client, on behalf of Client’s heirs, next of kin, family members, estate, beneficiaries, executors, administrators and representatives (now, collectively, “Client”), agree to indemnify, defend and hold Company, and our licensors, licensees, successors, distributors, agents, representatives and other authorized users, and each of their respective officers, directors, owners, managers, members, employees, agents, representatives and assigns (collectively, the “Indemnified Parties“), harmless from and against any and all loss, cost, damage, liability and expense (including, without limitation, settlement costs and legal or other fees and expenses) suffered or incurred by any of the Indemnified Parties arising out of, in connection with or related to any breach or alleged breach by Client of this Agreement. Client will use Client best efforts to cooperate with Company in the defense of any claim. Company reserves the right, at our own expense, to employ separate counsel and assume the exclusive defense and control of the settlement and disposition of any claim that is subject to indemnification by Client.

NOTICE
All correspondence or notice required regarding the Program will be made to Company and to Client at the e-mail address provided during enrollment in the Program. Should the Client’s e-mail address or contact information change at any time throughout the course of the Program, it is the Client’s responsibility to update the contact information within seventy-two hours.

MODIFICATION OF AGREEMENT
Any modification of this Agreement or additional obligation assumed by any Party in connection with this Agreement will be binding only if evidenced in a writing signed by each Party. 

NO WAIVER
The failure to enforce any provision of this Agreement will not be construed as a waiver or limitation of the right to later enforce and compel strict compliance with every part of this Agreement.

RELATIONSHIP OF THE PARTIES 

Nothing contained in this Agreement shall be construed as creating any agency, partnership, joint venture, or other form of joint enterprise, employment, or fiduciary relationship between the parties, and neither party shall have authority to contract for or bind the other party in any manner whatsoever. 

 

EFFECT OF PARTIAL INVALIDITY
The invalidity of any portion of this Agreement will not and will not be deemed to affect the validity of any other provision. In the event any provision of this Agreement is held to be invalid, the Parties agree that the remaining provisions will be deemed to be in full force and effect as if they had been executed by both Parties subsequent to the expungement of the invalid provision.

DISPUTE RESOLUTION
Client and Company will do their best to work out any differences through a phone conversation or via email. However, should a dispute ever arise, Parties agree to submit to binding arbitration before a single arbitrator, selected jointly. Prior to seeking arbitration, Client must submit its complaint to Company with full details about the dissatisfaction with the Program via e-mail to [email protected]. Client understands that the only remedy that can be awarded to Client through arbitration is a full refund of Client Payment made to date. No award of consequential or of any other type of damages may be granted. Any judgment on an arbitrator’s award, if made, is binding and may be entered into any court having the appropriate jurisdiction. By signing this Agreement, Client agrees to a modification of the statute of limitations such that any arbitration must be commenced within one (1) year of the date of the act, omission, or other conduct complained of as submitted in an e-mail or will otherwise be forfeited forever. Arbitration will be held in Essex County, Massachusetts, and the prevailing party will be entitled to all reasonable attorney’s fees and costs necessary to enforce the Agreement.

NON-DISPARAGEMENT
In the event of a dispute between Client and Company, Client agrees not to engage in any conduct or communications, public or private, designed to disparage Company. Where requested by law or arbitration, of course, Client is not prohibited from sharing their thoughts and opinions as a part of the legal process. By signing this Agreement, both Client and Company are acknowledging that each has read, understands, and agrees to and accepts all of the terms of this Agreement. Client Program will not begin until this signed document has been received, and payment has been made.

GOVERNING LAW
This Agreement will be governed by and construed in accordance with the laws of Commonwealth of Massachusetts and the courts of Essex County will be the sole forum for resolving disputes hereunder.

ENTIRE AGREEMENT
This Agreement constitutes the entire agreement between the Parties and any prior understanding or representation of any kind will not be binding upon any Party, except to the extent incorporated in this Agreement.

Scope of Services: Attachment A

 

As part of Program, Company will:

 

• Provide the schedule of group coaching calls (dates and times) in advance. Should Company need to reschedule a session, reasonable effort will be made to notify Client at least 24–48 hours in advance.
  
  
• Host all coaching calls virtually, with relevant call links provided prior to each session.
  
  
• Upload recordings of group coaching calls to the Client member portal in a timely manner following each session. While Company will make reasonable efforts to provide recordings, technical issues or unforeseen circumstances may impact availability.
  
  
• Provide timely responses to questions and support during live coaching calls and within the private online community space. While responses in the private group are not guaranteed 24/7, Company will make reasonable efforts to respond within two (2) standard business days (Monday-Friday, excluding weekends and holidays) during the Program duration.  
   
• Deliver program materials and coaching resources (as outlined in the Program Roadmap) through the Client member portal.
  
  
• Communicate Program updates and announcements via any of the following channels, at the discretion of the Company:

  • Client member portal on www.mainnor.com

  • The private online community

  • Email.

As part of the Program, Client will receive:

 

• Eight (8) weeks of group learning and coaching, including up to sixteen (16) live group calls (two per week), beginning the week of May 12, 2025 ("Program Start Date") and ending the week of July 7, 2025.
  
  
• One (1) private 1:1 (60 minutes) coaching session with Instructor, as a bonus thank-you for beta participation. This session must be scheduled and completed no later than December 31, 2025. Additional 1:1 coaching is not included in this Program but may be purchased separately.
  
  
• Access to lesson materials will begin after the Program Start Date at the discretion of the Instructor. Subsequent lessons will be released on a weekly basis in alignment with the Program roadmap. The Program includes eight (8) weeks of structured content.
  
  
• Access to a private online community for support, accountability, and connection with fellow participants will begin on the Program Start Date. Community access will continue for a reasonable period of time after the Program ends, at the sole discretion of the Company.
  
  
• Weekly opportunities to provide program feedback as required in this Beta round, via prompted check-ins, surveys, or other means as requested by Company, to help shape the program.
   
• An invitation to share a testimonial at the end of the program. This is entirely optional, and nothing will be shared publicly without Client’s approval.
  
  
• Lifetime access to program materials, including lessons, worksheets, templates, and any future content updates for as long as the Program is offered by the Company.